We're excited to introduce customer success stories from Golden Whales and Grow&Better, valued Hops customers.
Golden Whales Customer Case Study
Golden Whales is an icon accelerator that transforms creators into icons. As a management partner, they specialize in beauty creators, providing everything from 1:1 coaching to business expansion.
The Challenge
Golden Whales was managing extensive data through spreadsheets, but as their business grew rapidly, the complexity became too much for spreadsheet management.
They chose Hops to improve their internal processes by ensuring data consistency and reducing errors that occurred while using spreadsheets. Hops collaborated with them from database design to backoffice page configuration. Today, Hops continues to partner with Golden Whales, helping ensure smooth execution of their internal processes.
The data shown in screenshots is randomly generated and unrelated to actual data. The UI is configured similarly to their actual backoffice interface.
Case 1. Collaboration Dashboard
We structured Golden Whales' creator collaboration data into a visual dashboard for at-a-glance viewing.
- Data can be filtered based on key classification categories
- Total and cumulative revenue can be viewed together in charts
- Revenue data is segmented by collaboration category
Case 2. Collaboration List
Golden Whales team members primarily communicate for creator collaborations. Therefore, understanding their assigned collaboration data is crucial. We configured the backoffice to provide an overview of collaboration lists. It enables easy searching and quick access to contract details.
- Quickly find relevant collaborations by searching company names, project IDs, project names, etc.
- View collaboration data in tables. For more details, use table buttons to navigate to collaboration detail pages.
Case 3. Add/Edit Collaborations
Access rights to add/edit collaboration pages can be divided through user permissions. Contract managers and project managers can manage collaboration data according to their respective permissions.
- Provides fields for linking creator collaboration result URLs with direct access links
- Offers a table for quick understanding of detailed collaboration licenses
- Displays management data like contract terms and tax invoices based on permissions
Grow&Better Customer Case Study
Grow&Better, a service by The Jaram Company, provides practical-focused online education with the mission "Grow more, do better in practical skills." As an educational service where startup senior practitioners teach directly, Grow&Better has become synonymous with the growth of startup team members, supporting many rapidly growing startups.
The Challenge
As Grow&Better's service grew rapidly, they faced significant challenges maintaining their previously developed backoffice. Instead of developing their backoffice directly, they chose to use Hops to develop a sustainable and user-friendly backoffice system.
The data shown in screenshots is randomly generated and unrelated to actual data. The UI is configured similarly to their actual backoffice interface.
Case 1. Coupon Statistics
Grow&Better issues coupons for discounted course purchases. We created a coupon statistics page to verify whether issued coupons effectively lead to course purchases.
- Monthly coupon usage and issuance can be viewed at a glance through graphs
- Added graphs and concise numerical displays to compare coupon types, conditions, and application criteria
Case 2. Member List
Managing customers who purchase courses is crucial for Grow&Better's CX. We created a table-based UI that enables easy searching and verification based on member information.
- Configured tables for quick member searches using filters for personal information, marketing data, and other search criteria
- Direct access to member detail pages through table buttons
- Provides charts showing member registration trends by date
Case 3. Member Detail Page
The member detail page provides functionality to issue course completion and attendance certificates.
- Edit and save detailed member information
- Select a member's courses to issue and email attendance or completion certificates
Conclusion
Creating your backoffice with Hops can reduce maintenance costs by up to 10x. If you're interested in maintaining your backoffice quickly and cost-effectively, please contact the Hops team anytime.
From information architecture to screen layout, we'd love to discuss any admin-related concerns you have.
Please schedule a time through this link.